Last Updated: February 18, 2026
1. Introduction
At SRS Report, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SRS report services.
2. Information We Collect
Personal Information
When you register for an SRS Report account, we collect:
- Name and email address
- Company name and website URL
- Billing information (processed securely through payment providers)
- Account preferences and settings
SRS Report Data
When generating SRS reports, we collect:
- Website performance metrics
- Site reliability data
- Error logs and diagnostic information
- Response times and availability statistics
- Historical SRS report data for trend analysis
Automatically Collected Information
We automatically collect certain information when you use our services:
- IP address and browser information
- Device and operating system details
- Access times and referring URLs
- Usage patterns and feature interactions
3. How We Use Your Information
We use your information to:
- Generate and deliver SRS reports
- Monitor and analyze site performance on your behalf
- Send alerts and notifications about your sites
- Improve our SRS report algorithms and services
- Provide customer support and respond to inquiries
- Process payments and manage subscriptions
- Send service updates and marketing communications (with consent)
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- Service Providers: With trusted third parties who assist in operating our SRS report platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement robust security measures to protect your SRS report data:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data centers with 24/7 monitoring
- Employee training on data protection best practices
6. Data Retention
We retain your SRS report data for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Active account data: Retained while your account is active
- Historical SRS reports: Retained for your selected plan duration
- Billing records: Retained as required by tax and accounting laws
- Deleted account data: Removed within 90 days of account closure
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data and SRS reports
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve our services
- Provide personalized SRS report recommendations
- Ensure security and prevent fraud
You can control cookie preferences through your browser settings and our cookie consent banner.
9. International Data Transfers
Your SRS report data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
SRS Report services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not engage in).
12. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of SRS Report after changes indicates acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights, please contact us at:
- Email: privacy@srsreport.com
- Contact Form: Available on our Contact page
- Data Protection Officer: dpo@srsreport.com